Privacy Policy

• Information you give us: your name, email address and any details you provide when you join the waitlist, contact us, or create an account.
• Loyalty program information: the programs you hold, and the account and balance details needed to convert your points into gift cards.
• Identity information: information used to verify your identity and help prevent fraud.
• Information we collect automatically: device and usage information, and information collected through cookies and similar technologies.

We use your information to provide and operate the service, process the conversions you confirm, verify your identity, prevent and detect fraud, respond to your enquiries, send you service and (with your consent) marketing communications, improve our products, and meet our legal obligations.

We use cookies and similar technologies to run the site, remember your preferences and understand how the site is used. You can control cookies through your browser settings; some features may not work without them.

We may disclose your information to: service providers who help us operate (for example gift-card suppliers, identity-verification providers, hosting and analytics providers); parties necessary to complete a conversion you have requested; and authorities or others where required or permitted by law. We may also disclose information in connection with a business sale or restructure. We do not sell your personal information.

Some of our service providers may store or process information outside Australia. Where they do, we take reasonable steps to ensure your information is handled consistently with the APPs.

We use technical and organisational safeguards, including encryption, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We keep personal information only for as long as we need it for the purposes described here or as required by law, after which we take reasonable steps to delete or de-identify it.

You may request access to, or correction of, the personal information we hold about you, consistent with the APPs. To make a request, contact us using the details below.

Mavitra is not intended for anyone under 18, and we do not knowingly collect information from children.

Our site may link to third-party sites and services. We are not responsible for their privacy practices, and we encourage you to review their policies.

We may update this policy from time to time. We will post the updated version here and change the "last updated" date above.

This policy is issued by Mavitra Pty Ltd (ABN 26 128 162 569).

If you have a question, request or complaint about your privacy, contact us. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.