Points Pulse · 2026

How do you actually use your points?

Australians hold billions of loyalty points and most are never used. We're asking a few quick questions about the programs you use, the ones you've given up on, and where using points breaks down.

About 4 minutes · no sign-up

What we'll ask

  • Which programs you belong to, and which one you actually use
  • What made you give up on the others
  • Where redeeming breaks down, and what would fix it

What happens next

Your answers shape how Mavitra builds for points. We publish the findings and, if you want them, send them to you. No sign-up, no account, four minutes.

How we handle your answers

Anonymous by default

Your answers aren't tied to you unless you choose to leave an email at the end.

Aggregate only

We publish patterns, never individual responses.

You get the findings

Leave an email and we'll send you what Australians said.

Mavitra is not affiliated with the programs listed. Read our privacy policy, or ask us to delete your answers at any time.

Your points. Your say.

Help us build for the way Australians actually use points.